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Radian6 Social Media Monitoring


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The industry leader in social media monitoring


Radian6 provides an easy-to-use social media monitoring web-based platform with accessible reporting and workflows. Use it to monitor all forms of social media including over 150 million blogs 90 million tweets on Twitter,
25 thousand news sites, 420 image and video sharing sites, public Facebook posts, hundreds of thousands of discussions boards and forums; all in real-time. The company's flexible dashboard includes analysis widgets, streamlined reporting, and integrated workflow capabilities give users the ability to uncover influencers, track and measure engagement and determine which conversations are having an impact online.

 

Integrating social media, CRM, and web analytics also help organisations define their social media ROI.  The impact of social media on public relations and advertising is fundamentally changing the profession.

 

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Radian6 Listens

This platform gives you the power to listen across the social web for dialogue about your brand and industry.  Find discussions about your organisations on millions of blog posts, videos and photos, forums, mainstream online news, and micromedia. Real-time monitoring brings you critical insights and the ability to quickly discover which conversations are influencing your reputation.

 

Radian6 Measures

Listening is more than just collecting information; the right analytics are the key.  With Radian6, you'll be able to drill down into the data to see what content is making an impact, what needs to be managed or addressed, and even what areas of the social web are driving the most website activity and conversion for your brand. Use conversation clouds or topic trends to segment and sort real-time updates into multiple levels of granularity, instantly.

 

Radian6 Engages

The workflow capabilities within the Radian6 platform allow you to manage responses across a team: assign, categorise and prioritise posts; create new contacts, leads or cases in your SalesForce.com system, and add source and post tags to content. Email and IM alerts will even let you know when a new post surfaces so you can engage immediately, pass it along, or follow up later.

 

Radian6 Reports

Demonstrating your social media engagement is critical to articulate impact, inform future strategy, and even determine ROI.  Radian6's depth of analytics and reporting will empower you to evaluate your social media work and communicate its importance to your clients, colleagues, and executive team. Customisable graphs, charts, and reports are easy to create, download and share.



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