The Radian6 Engagement Console is the desktop platform developed by Radian6 to help organise social media engagement for organisations. This application streamlines the process of engaging with the search results found for a keyword profile and is very useful for coordinating tasks between business teams and departments. The engagement console is available for all customers who already have a Radian6 account at no extra cost.

Running in real time, just like the web dashboard, the Engagement Console will provide your social engagement team with the latest mentions of your brand from the leading social media sources. Linking your corporate Facebook and Twitter accounts allows your team to respond instantly to those mentions. Never miss and be late in responding to those tweets and brand queries ever again!

Other features include:

• Synchronised data to your Radian6 dashboard for further reporting and analysis

• Define and segment post mentions just like with the workflow view on the dashboard

• Real time coordination so you can see who is working on what post already

• Built in reporting and analysis tools to view company engagement statistics

• Build social user profiles within your team and see team engagement history

• Salesforce Chatter integration for simple enterprise wide communication and collaboration